I haven’t spoken to my wife in years. I didn’t want to interrupt her. (Rodney Dangerfield)
You can expect to learn:
The lock-on listening technique -- and how to apply it on your calls
How to use listening skills to drive questions that help you stay in control, while developing rapport and assessing fit or qualifying prospects and candidates
Specific words and phrases that you need to be listening for on your calls – and how to respond with powerful questions
Experts agree that the most important skill you can develop when it comes to being successful in sales is the skill of listening. Successful sales people are, above all, great listeners. But becoming a great listener is not automatic. It takes intention, training, and practice to hone this critical skill.
So often, we hear recruiters make the mistake of thinking that “telling is selling.” They forget the old sales saying, “he who speaks first loses.” For so many of us, the opposite of talking is not listening – it’s waiting! Waiting until it’s our turn, and rehearsing what we’re going to say.
But to be successful in sales – AND in recruiting – you must become a great listener. More importantly, you need to develop the ability to use your listening to control your calls. That may sound strange, but great listening skills go hand-in-hand with great questioning skills. And your great questioning skills drive your agenda on your calls and help you stay in control.
How about you? How hard is it for you to listen? Are you in the habit of listening so you can understand – or do you listen so you can respond? Do you limit distractions so you can listen better? Do you often have people tell you that you are a great listener? Do you “think to speak” or “speak to think”? Have you ever had a course in listening skills?
This is a “must have” training for any recruiter. While building your listening skills, you will learn specific tools and techniques you can immediately use in all of your conversations. You will learn how to use the lock-on listening technique to help you laser in with key follow-up questions – that, in turn, help you quickly and more accurately assess fit and increase understanding.
Our class schedule is customized to meet your needs.
Contact us and we'll work with you to set up a time that is best for you!